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Refund and Cancellation

Cancellation by Digital Piloto PVT LTD:

Digital Piloto PVT LTD is very particular about serving clients to the best of our abilities. We commit to serving them until things favor a healthy customer relationship. However, there are instances where Digital Piloto PVT LTD may be unable to accept certain deals or purchase orders and must cancel them. We reserve the right to refuse or cancel any order for any reason. Circumstances leading to order cancellation may include product or service unavailability, pricing inaccuracies, or issues identified by our dedicated departments for credit and fraud avoidance. We look for extended verifications or ask for more information before accepting an order, in which case we will contact you. We also reserve the right to inform the clients about the cancellation of the deal before a minimum time duration.

Cancellation by the Client!

In case of requests for order cancellations, Digital Piloto Pvt Ltd reserves the discretionary right to accept or reject requests for order cancellations. Our team of authorities look into this and then decide on this cancellation request. Before deciding, we look into all the reasons leading to the cancellation request. Digital Piloto PVT LTD works according to its policies. We will unable to cancel your orders that we have already processed. Digital Piloto Pvt Ltd. reserves the full right to decide whether an order has been processed or not. You have already agreed not to dispute the decision made by Digital Piloto Pvt Ltd. and accept our decision regarding the cancellation. We are not bound to agree to your cancellation request.

Refund Policy:

When purchasing our services or products, please note that Digital Piloto PVT LTD does not provide refunds due to the nature of our business. If you are unhappy with any of our deliverables, you must contact our customer service within 24 hours of receiving the service. Our dedicated experts at the Customer Service Team will take a look at your complaint and make a decision accordingly. We take time to look into these matters before we decide finally!

Please note: Charges, once paid, are non-refundable under any circumstance.

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